TERMS AND CONDITIONS
EFFECTIVE DATE: [01/09/2024]
Welcome to [Cylia] (“we,” “our,” or “us”). By accessing or using our website [yourwebsite.com] (the “Site”) and any services or products provided through it (collectively, the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully.
ACCEPTANCE OF TERMS
By accessing or using our Site and Services, you agree to these Terms. If you do not agree with these Terms, please do not use our Site or Services.
CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site and Services constitutes your acceptance of the updated Terms.
ELIGIBILITY
You must be at least 18 years old to use our Site and Services. By using our Site, you represent and warrant that you meet this age requirement.
PRODUCTS AND SERVICES
Beauty Products: Our Site offers various beauty products including skincare, haircare, and cosmetics. All product descriptions and claims are provided for informational purposes only and should not be construed as medical or professional advice.
Food Supplements: We offer food supplements intended to support general health and wellness. These supplements are not intended to diagnose, treat, cure, or prevent any disease.
ORDERS AND PAYMENT
Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
Payment: Payment must be made in full at the time of purchase. We accept various payment methods including credit/debit cards and other electronic payment systems.
SHIPPING AND DELIVERY
Shipping: We will make reasonable efforts to process and ship orders promptly. Shipping times may vary based on location and availability.
Delivery Issues: We are not responsible for delays caused by shipping carriers or incorrect delivery information provided by you.
RETURNS AND REFUNDS
Returns: We accept returns within [number] days of receipt, provided the products are unused and in their original packaging. Certain products may be non-returnable due to hygiene or safety reasons.
Refunds: Refunds will be processed to the original payment method used for the purchase. Refunds may take several business days to appear in your account.
USER ACCOUNTS
Registration: To access certain features of our Site, you may be required to create an account. You agree to provide accurate and complete information and to update it as necessary.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
INTELLECTUAL PROPERTY
All content on the Site, including but not limited to text, graphics, logos, and images, is the property of [Cylia] or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
DISCLAIMERS
No Medical Advice: The information on our Site is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Product Information: We make no guarantees regarding the accuracy, completeness, or reliability of product information provided on the Site.
LIMITATION AND LIABILITY
To the maximum extent permitted by law, [Your Company Name] will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
INDEMNIFICATION
You agree to indemnify and hold harmless [Cylia] and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site or violation of these Terms.
GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of [United Arab Emirates], without regard to its conflict of law principles.
DISPUTE RESOLUTION
Any disputes arising out of or in connection with these Terms or your use of the Site shall be resolved through binding arbitration in [Location], in accordance with the rules of [Arbitration Institution].
CONTACT US
If you have any questions or concerns about these Terms, please contact us at:
[Cylia]
[Dubai]
[info@cylianaturals.com]
[+971 54 567 1527]